Current Employment Opportunities

Administration

Accounting Assistant

Full time, Monday-Friday, 8:00am – 5:00pm

The Accounting Assistant will provide accounting and clerical support to the finance department.

  1. Assist the Accountant with monthly production reports, YTD production sheets and provider information sheets.
  2. Assist the Accountant with monthly bank reconciliations and journal entries.
  3. Assist the Accountant with monthly insurance bill.
  4. Assist the Accounting Clerk with bi-weekly mailing of accounts payable checks.
  5. Bi-weekly preparation of grant draws.
  6. Keying of annual operating budget into the accounting software.
  7. Scanning of documents.
  8. Maintain other spreadsheets used by the CFO, Controller and Accountant.
  9. Assist the CFO, Controller and Accountant with the preparation of annual budgets, annual audit work and other finance projects.
  10. Provide assistance and support to other finance / administrative staff as needed.

 

Educational requirements:

  • Two-year Associates degree in Accounting or Business preferred

 

Experience:

  • Two years of related experience in office setting preferred.
  • Knowledge and demonstrated proficiency in excel required.
  • Familiarity with Microsoft Office Professional preferred.

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Patient Care Coordination Specialist

Full time, Monday – Friday, 8:00am – 5:00pm

 

The Patient Care Coordination Specialist will be responsible for a number of patient care coordination tasks including referral tracking to ensure a “closed-loop” for referrals; laboratory test tracking; patient calls and assisting with patient communication that supports patient care management.

ESSENTIAL FUNCTIONS/DUTIES:

  1. Ensure timely follow-up and completion for all referral orders to specialty providers (external and in-house), specialty services and diagnostic studies.
  2. Ensure that the Electronic Health Record (EHR) Integrated Population Management (IPM) referral tracking reports or any other prescribed tracking and monitoring tools are used to track and follow up on referrals to promote care team awareness of the status of a referral and ensure patient safety.
  3. Will follow CHC/SEIA policies, training guides and other training documents related to referrals tracking.
  4. During the referral tracking process recognize the need for and educate patients on the reason/need for the referral. Will review details and expectations about referrals with patients/patients’ family.
  5. Will request and use interpreters as needed and will perform in a culturally competent manner.
  6. During the referral tracking process attempt to identify barriers (social determinants) for patients to successfully complete referral appointments and provide assistance/education/ideas to support the patient to overcome such barriers including community services.
  7. Ensure patients EMR is up to date with information from referral and recommended follow-up and/or needed tracking from the referral report/provider recommendation is completed/put into place prior to completing “closing the loop” on a referral.
  8. Will accurately document all follow-up actions, phone calls, conversations, etc. related to referral tracking in the appropriate EHR templates.
  9. Complete prior authorizations (if not completed at point of care by clinical support staff) for diagnostic studies or other referrals as assigned (except for lab testing and medications).
  10. Assist clinical support /nursing staff with coordination of patient care including but not limited to: contacting patients to schedule for annual risk assessment/exams (e.g. Medicare/Medicaid); connecting patients/families to community services to reduce barriers for patients obtaining care.

 

Position Requirements:

  • Graduate from a Medical Assistant or LPN training program with certification as a Certified Medical Assistant or Licensed Practical Nurse.
  • BLS required.
  • Mandatory Reporter for Child and Dependent Adult Abuse required.
  • Minimum two years of medical experience or similar experience required.

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Special Projects Coordinator

Full time, M-F, 8:00am – 5:00pm
 
The Special Projects Coordinator will organize and administer all types of organizational and marketing projects, from simple activities to more complex plans.  This position is responsible for ensuring that the details and schedule for a given task are well organized and professionally communicated throughout the various departments and team members to keep everyone informed of progress and/or changes to current and future projects.
 

Organizational Projects:

1.       Coordinating project schedules, resources, equipment, and information.

2.       Organizing, attending, and participating in ongoing project meetings.

3.       Documenting and following up on important actions and decisions from meetings.

4.       Preparing necessary presentation materials for meetings.

5.       Ensuring project deadlines are met.

6.       Providing administrative support as needed.

7.       Undertaking project tasks as required.

8.       Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.

9.       Assist with assessing project risks and issues and provide solutions where applicable.

10.   Take and distribute minutes to all project meeting to the appropriate team members.

11.   Create a project management calendar for fulfilling each goal and objective.

12.   Providing organizational project support to the managers and Executive Leadership Team.

Marketing Projects:

1.       Build relationship with marketing partners such as agencies, suppliers, and community development.

2.       Support all marketing functions such as Brand, Trade, Event and other marketing.

3.       Report and ensure all team members are informed regarding marketing progress and timelines.

4.       Lead own marketing projects from implementation through completion.

5.       Serves as the marketing and communications concierge to assigned program and projects.

6.       Day-to-day liaison for the internal and external marketing functions with the management team.

7.       Coordinate social media marketing campaigns and other public-facing communication initiatives.

8.       Develop marketing timelines for each campaign and communicate key deadlines with all relevant stakeholders.

9.       Participate in other projects and assignments as required.

Development Projects:

1.       Work closely with CHC/SEIA Leadership to determine local funding needs and program and services offered for presentation to donors and prospective donors.

2.       Raise funds to sustain and enhance CHC/SEIA’s across all service areas.

3.       Develop and nurture a growing portfolio of donors and prospective donors including individuals, foundations and corporations.

4.       Plan and implement special events designed to increase donor engagement and build the brand of CHC/SEIA.

Corporate Wide Expectations (all staff):

1.       Demonstrates an understanding of the importance of the CHC/SEIA Mission Statement in performing all aspects of this position.

2.       Displays a caring and helpful attitude when interacting with patients, vendors, and fellow employees.  Strives to build cooperative partnerships, by treating all people both inside and out of CHC/SEIA as a customer.

3.       Ability to establish and maintain an effective working relationship with other clinic personnel.

4.       Handles confidential information with tact and discretion on a need-to-know basis.

5.       Follows established policies and procedures for safety, infection, and exposure control.

6.       Performs other duties, as assigned.

POSITION REQUIREMENTS:

Bachelor’s Degree in Marketing, Communications, or related field required; or Associates Degree in related field with a minimum of 3 years marketing/communications or related work experience.

1.       Strong computer skills: Word, Excel, Access, Publisher, typing, data entry.  Testing will be completed to verify minimum level of proficiency.

2.       Strong organizational skills, including multitasking, and time management.

3.       Ability to consistently meet department work schedule as designated.

4.       Self-motivated, willing to take the initiative and work autonomously.

5.       Ability to work collaboratively with a wide variety of people, providers and departments.

6.       Excellent verbal and written communication skills.

7.  Ability to prepare and interpret flowcharts, schedules, and step-by-step action plans.

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Information System Reporting Specialist

Full time, Monday – Friday, 8:00am – 5:00pm
 
This position has the opportunity to work as a remote position (fully remote or hybrid). 
 

The Information System (I.S.) Report Specialist creates, and schedules reports specific to CHCSEIA’s organizational needs. Primarily responsible for generating, validating, and distributing operational reporting to designated team members as scheduled and/or upon request. The IS Reporting Specialist will build and customize from scratch both EPIC and non-EPIC reports.

1.       Implements and maintain organizational reports and work lists using various software applications such as SQL Server, Visio, VBC-Analytics, Microsoft Project, Microsoft Excel, and Microsoft Access.

2.       Design, architect and enhance reports using Epic’s Clarity system and data warehouse, Crystal Reports and SQL.

3.       Maintain report schedules and user security on the Business Objects application.

4.       Develop extracts from Epic’s Chronicles database and Epic Reporting Workbench.

5.       Works with staff to develop dashboards and data visualizations using Epic Cogito, Microsoft Business Intelligence Tools, Power BI, SharePoint and SSRS.

6.       Works to maintain and improve the quality and integrity of data collected for decision-making and works with other areas of the organization to ensure consistent reporting of information.

7.       Analyzes and makes recommendations for improved data quality.

8.       Participates in process improvement teams and committees charged with improving processes by offering analytic skills and knowledge of available data.

9.       Conducts problem-solving activities when necessary to help ensure high availability of critical Enterprise data and system access.

10.   Responsible for developing, maintaining, and updating the data governance policy and/or standard operating procedure for requesting reports and upholding data integrity.

11.   Demonstrated ability to develop creative solutions for complex financial reporting situations.

12.   Demonstrated experience working in large, highly structured environments.

13.   EMR trainer support as needed.

Educational requirements:

Associates Degree in Information Technology, MIS or related field required; bachelor’s degree in Information Systems or equivalent experience preferred.

  • EPIC Certification required or ability to achieve within 1 year of hire.
  • Healthcare or healthcare IT experience required.
  • Experience in data and process modeling.
  • Experience in relational database applications such as Crystal Reporting, MS SQL, and Access.
  • Proficiency with various computer programs and databases.
  • Excellent communication skills, demonstrating diplomacy and tact.

Information Technology (IT) Technician

Full time, Monday – Friday, 7:00am – 4:00pm
 

POSITION SUMMARY:  The IT Technician is responsible for level 1 help desk support tickets. The technician helps resolve issues for users with printers, phones, laptops, desktops, and logon issues. Attempts to determine root causes of issues. Provides reporting for the help desk ticking system and makes sure tickets are completed in a timely manner as they are submitted. Works with the IT team to ensure all users are provided with the IT tools necessary to perform their assigned duties.

ESSENTIAL FUNCTIONS/DUTIES:

1.       Demonstrates ability to represent Information Technology in a respectful and professional manner.

2.       Completes assigned tasks per defined project scope, timelines, and budgets.

3.       Understands inter-connectivity and integration with Electronic Medical Records (EMR) and third-party applications. Works with internal and external IT teams on technical troubleshooting, integration, reporting and training.

4.       Follows department standards and procedures.

5.       Communicates effectively with technical team at all levels and with users at a non-technical and clinical level.

6.       Alerts users of any outages, problems, or delays.

7.       Maintains knowledge of health care, technology, and industry trends.

8.       Train new users on IT policy/procedures, logons, and proper equipment usage.

9.       Monitor and complete help desk tickets in a timely manner.

10.   Assist with implementation of computer hardware and software.

11.   Maintain, troubleshoot, and secure computer equipment, including but not limited to laptops, desktops, printers, scanners, signature pads and POS.

12.   Assists as needed with networking and configurations.

13.   Works closely with the System Admin on ESI phone system, including but not limited to maintenance, installations, and moves. 

14.   Maintain IT equipment inventory, supply, and replacement schedules.

15.   Deploy new workstations and complete employee moves within the clinics, including but not limited to phones, scanners, and signature Pads.

16.   Works with the other IT team members on priority projects and implementations within the clinics.

17.   Anticipate and troubleshoot problems and system failures with all networks and web services.

18.   Participates in physical network cleanup work. Ensuring users are on the wired network, standardize network rooms etc.

19.   Completes required documentation.

20.   Participates as needed in various employee committees to discuss workflow, system needs and changes.

21.   Serves as a backup to related positions as needed.

22.   Performs related duties as assigned.

POSITION REQUIREMENTS:

Associates Degree in Information Technology, MIS or related field required; Bachelor’s Degree preferred.  Valid driver’s license with satisfactory driving record for insurability.

·         Ability to plan, schedule and coordinate day-to-day IT support activities including onsite support for all IT infrastructure components to ensure critical systems availability and performance, equipment repair/replacement, and other customer requests.

·         Previous experience in computer troubleshooting and problem solving required.

·         Previous experience with a variety of computer applications required.

·         Strong computer and help desk environment knowledge.

·         Must be able to demonstrate management knowledge of CHC/SEIA’s IT infrastructure components including experience with Microsoft OS (Windows server 2012, Exchange 2012, Active Directory, 7+ Professional, XP-Pro, XPe, IE, etc.), Citrix, and other enabling technologies.

·         Programming skills and/or previous work in Microsoft Access.

·         Strong organizational, communication (oral and written), presentation and interpersonal skills.

·         Requires ability to work without direct supervision.  The work is in a field where only general methods or policies are defined and where the making of decisions involves collaboration with Director of Business Services, and external vendors.

Administrative Assistant

Full time, Monday – Friday, primarily 7:30am – 4:30pm
 

POSITION SUMMARY:  Administrative Assistant is responsible for providing administrative  support  to the  Administrative Support Services Manager. 

ESSENTIAL FUNCTIONS/DUTIES (listed as follows are intended to describe the essential functions and related requirements of persons assigned to this job; and not intended as an exhaustive list of all job duties, responsibilities and requirements).

1.       Assists Administrative Support Services Manager and other management staff in administrative tasks.

2.       Coordinate and develop meeting agendas in collaboration with the Director of Clinical Services (DCS) and Director of Revenue Cycle (DRC.)

–          Send meeting reminders and prepare meeting setup.

–          Attend Operations Team meetings and take meeting minutes.

–          Coordinate follow up action with the DCS and DRC.

3.       Assist in coordinating other meetings as requested (i.e. meeting preparation and possible attendance/meeting minutes).

4.       Provider credentialing (initial and renewal)

–          Billing

–          Internal

–          Hospital services

5.       Pick up mail from other sites.

6.       Date stamp and deliver incoming mail.

7.       Obtain daily deposit from drop safe, count cash, prepare deposit for Finance Department staff.

8.       Completion of daily check log (checks received via mail).

9.       Process outgoing mail, includes sending items via Certified; Federal Express; etc.

10.   Answer door, greet guests and direct them to appropriate areas at admin office.

11.   Accurately type correspondence, reports, minutes, etc. as directed.

12.   Accurately maintain official documents and records in appropriate company files and in a confidential manner.

13.   Manages after-hours call schedule and distributes in timely manner.

14.   Responsible for coordinating car maintenance for CHC/SEIA leased/owned vehicles.

POSITION REQUIREMENTS:

Minimum of high school diploma or equivalent, with preference given for an Associate’s degree at a professional school or community college or equivalent experience. Knowledge of commonly used concepts, terminology, practices and procedures within anoffice/clinical setting.

Three years of administrative support experience required.

Intermediate familiarity with computers and word processing programs (Microsoft Office Professional; Word, Excel, Access) and various office related equipment. Testing will be completed to verify minimum level of proficiency.

Strong organizational and efficient time management skills.

Ability to consistently meet various departmental work schedules and deadlines.

Ability to apply critical thinking and assessment skills.

Self-motivated, willing to take the initiative and work autonomously.

Ability to work collaboratively with a wide variety of staff and agencies.

Excellent customer service skills.

Demonstrates excellent verbal and written communication skills.

Valid driver’s license with satisfactory driving record for insurability as regular travel between local clinics/offices will be required.

West Burlington Clinic

Dentist

Dentist – Full time, Monday – Friday

Under general supervision of the Chief Dental Officer, performs professional dental work in the supervision, prevention, diagnosis, and treatment of dental diseases, injuries, and deformities.  Responsibilities include: Examine, diagnose, and develop treatment plans for patients; performing operative dentistry, periodontics, endodontics, oral surgery, prosthodontics, and pediatric dentistry; refer patients to the necessary specialist for services outside the scope of general dentistry or for those of unusual difficulty; supervise assigned dental assistants in provision of patient care.  D.D.S. or D.M.D. degree required with licensure to practice in State of Iowa.

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Registered Dental Assistant - Float

Full time, Monday – Friday within dental clinic hours of operation.  This position requires a Registered Dental Assistant who will be based in our West Burlington Dental Clinic and will travel (float), as needed, to our other dental clinic locations in Keokuk and Columbus City.
 

Position Requirements: Graduate of an accredited dental assisting program and licensed by Iowa Dental Board as RDA or QDA required; verifiable attendance at a four-hour State Board-approved radiation seminar with certificate to operate dental X-ray equipment.  BLS and Mandatory Reporter certifications required.

Essential Functions:

1.       Clean, package/wrap and sterilize dental instruments and equipment while following sterilization and safety guidelines.

2.       Greet, seat and prepare patients for treatment.

3.       Prepares instruments and supplies; assists dentist in operatory.

4.       Make a variety of dental radiographs, including periapicals, bitewings, full mouth surveys and panoramic films.

5.       Scan images into the dental software and place them in the correct templates.

6.       Instruct patients in simple oral hygiene, nutrition counseling and if necessary, tobacco cessation.

7.       Dismisses patients at the end of procedure.

8.       Document procedural notes in electronic records for every visit.

9.       Verify patient name, date of birth, medications and allergies of all patients at every visit.

10.   Check blood pressure on patients prior to extractions, on all new adult patients and at periodic recalls.

11.   Maintains lab, operatory and sterilization room as needed and time permits.

Sterilization:

1.       Maintains autoclaves, ultrasonic, compressor and vacuum (suction).

2.       Answers phones, takes messages, and relays information.

3.       Stocks supplies in sterilization and each operatory, as needed.

4.       Performs all duties of dental assistant, as needed.

5.       Obtain and /or maintain current OSHA and Infection Control certification.

Clerical Duties:

1.       Assist front desk staff in greeting patients, if needed.

2.       Fax referral letters, school screenings and other dental documentation.

3.       Provide cost estimates to patients for treatment, as needed.

4.       Help maintain dental waiting list, Department of Human Services (DHS) watch list and referral list.

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Substance Use Disorder (SUD) Counselor

Full time, Monday – Friday: 8:00am – 5:00pm
 

Position Requirements:

Minimum of Bachelor’s Degree in Social Work or related field required; LCSW, LMHC, LMFT preferred; three (3) years experience in substance abuse counseling or behavioral health counseling preferred.  Successful candidate is required to hold current active certification as CADC, IADC, or IAADC. BLS and Mandatory Reporter certification also required.  

Position Summary:

The substance abuse counselor provides counseling to individuals, adolescents, groups, and families to promote optimum substance abuse recovery. The counselor utilizes their unique skills and treatment modalities to meet the needs of the individual requesting services. Counselors work with individuals with mild to severe substance use disorders and possibly with co-occurring mental health disorders.

Counselors are responsible for: initial assessment; diagnostic summary; completing American Society of Addiction Medicine (ASAM) documentation in a timely fashion; treatment planning with clients; preparing progress notes and discharge summaries; interpreting results of urine drug screening as it relates to progress in substance recovery; recognizing risk factors for Hepatitis C (HCV)/HIV, sexually transmitted infection (STI), and opioid overdose; participating in harm reduction promotion including HCV, HIV, STI screenings in cooperation with CHCSEIA medical personnel; and referring for other services outside their scope of practice as appropriate. Additionally, counselors will write reports to the court and testify in court upon request related to civil commitment for SUD (IA Code 125) or when subpoenaed or otherwise obligated, in accordance with HIPAA and 42 CFR Part 2 and applicable state and federal law. This position is responsible for case management with other agencies as needed.

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Pediatric Clinic – West Burlington

Pediatrician

Full Time/salaried; Monday – Friday

Under general supervision of the Chief Medical Officer and in collaboration with CHC/SEIA pediatric provider staff, provides primary health care to pediatric patients as directed by the physician’s scope of practice as per licensure requirements. 

M.D. degree and completion of pediatric residency program with Iowa licensure in good standing; board-certified or eligible. Three years practice experience preferred.

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Clinical Support (CMA)

Full time; Monday – Friday primarily 8:00am – 5:00pm within clinic hours of operation.

Under general supervision of the Clinic Manager, performs medical assistant work within the limits of the law of the State of Iowa.

ESSENTIAL FUNCTIONS/DUTIES:

  1. Obtains medical and/or social history and all vital signs and measurements as directed and document them appropriately.
  2. Assists the providers with examination of patients.
  3. Obtains and prepares specimen for processing as directed.
  4. Administers treatments, immunizations and medications correctly as directed.
  5. Cleans, prepares and stocks supplies in examination rooms.
  6. Maintains equipment and supplies including those in the emergency kit: cleans and sterilizes any and all instruments.
  7. Maintains records and reports all data pertinent to patient care.
  8. Participates in internal CHC/SEIA meetings and in-service training sessions as scheduled.
  9. Participates in professional continuing education, including current CPR certification.
  10. As assigned, receives patient calls for appointments and schedules patient as appropriate.
  11. Assists coworkers in patient care or other tasks in order to maintain an even flow of patients and paperwork.
  12. Performs lab tests as assigned and is responsible for running controls and record keeping.

Position Requirements:

  • Graduate from an approved Medical Assistant or LPN training program.
  • Must be certified by a national association (e.g. AAMA, NHA, NCCT) as a Certified Medical Assistant or by the State of Iowa as a Licensed Practical Nurse.

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RN Patient Care Manager

Full time, Monday – Friday, 8:00am – 5:00pm
 

POSITION SUMMARY:  A Registered Nurse (RN) Patient Care Manager is part of the primary care team and is responsible for ensuring that care coordination and care management services are effectively and efficiently provided/available to patients within the primary practice who are most at risk for health deterioration, sentinel events, cost impact and/or poor outcomes in collaboration with the applicable providers and clinical support staff; responsible for ensuring that the primary care provider (PCP) and practice team effectively maintains a central role in coordinating and managing the care of these vulnerable patients so that the patients receive optimal care including acute illness management, chronic disease management, and preventive care across multiple health care settings and multiple physicians/providers.

POSITION REQUIREMENTS:

1.       Registered Nurse with license recognized by the State of Iowa Board of Nursing and BLS certified.

2.       Minimum of three years RN experience. 

3.       Demonstrates verbal and written communication skills.

4.       Excellent customer services.

5.       Ability to work collaboratively with a wide variety of people, providers and agencies.

6.       Self-motivated, willing to take the initiative and work autonomously.

7.       Ability to apply critical thinking and assessment skills within nursing framework.

8.       Strong organizational and efficient time management skills.

9.       Computer skills.

10.   Ability to consistently meet department work schedule as designated.

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Louisa County Clinic

Patient Services Representative (PSR)/Interpreter

Full time, M-F within clinic hours of operation.
 

Under the supervision of the applicable manager or lead, performs overall patient registration functions as required.  Including but not limited to:  answering phones; greeting patients; patient scheduling; patient check-in and patient check-out functions.

1.       Customer Service

a.       Route phone calls, including phone messages, according to phone handling expectations, to support timely response to incoming calls.

b.       Connect communication with phone interpreter service for calls or in-person, as needed.

c.       Refer patients to Enrollment Specialist for enrollment or completion of Healthy Behaviors, as needed.

d.       Reminder calls are conducted automatically through EHR, however PSRs may need to complete reminder calls for next day’s appointments as directed by the applicable manager/lead.    

2.       Registration & Scheduling Patient Care

a.       Schedule appointments in compliance with scheduling guidelines/expectations. 

b.       Register patients upon arrival for appointment and ask patients to update/verify demographic information at every visit.

c.       Ensure all required patient forms are completed/signed by patients, including Sliding Fee application and obtaining required documentation.  If necessary, assist patients in completing required forms.

d.       Properly scan patient registration forms to electronic practice management (EPM) system according to procedure.

3.       Insurance/Sliding Fee Verification

a.       Verify insurance and process Sliding Fee application.

b.       Ensure all required patient forms are completed/signed by patients, including Sliding Fee application and obtaining required documentation. 

c.       PSRs to complete Medicaid verifications for applicable next-day appointments. 

4.       Check-Out

a.       Check out patients when visit is completed.  Review check out paperwork for provider’s orders and schedule future appointment(s) as directed by provider.

b.       Ask patient to verify/update demographics at time of checkout.

c.       Print patient visit summary for that day’s visit.

d.       Explain Patient Portal to patients.

e.       Review the encounter and Sliding Fee Level and collect nominal fee/copayments for that day’s services.  Collect nominal fee/copayments and give a printed receipt to the patient according to procedure.

f.        Before processing payment, verify patient name with correct spelling, patient date of birth, payment information (i.e. bank debit card number; payment amount) for accuracy. 

5.       End-of-Day Procedures (Daily) including but not limited to:

a.       printing next-day’s provider schedule with patient contact information for availability in case system down;

b.       print No-Show report;

c.       balancing the cash box;

d.       check to see that all patients have been cared for (left);

e.       restock supplies;

f.        tidy patient waiting rooms (pick-up trash/straighten chairs/straighten magazines or discard magazines of poor condition);

g.       verify phones have transferred to answering service properly;

h.       log-off own computer (closing PSR to also check other front desk computers to ensure log-off).

Corporate Wide Expectations (all staff):

1.       Demonstrates an understanding of the importance of CHC/SEIA’s Mission Statement in performing all aspects of this position.

2.       Displays a caring and helpful attitude when interacting with patients, vendors and fellow employees.  Strives to build cooperative partnerships, by treating all people both inside and out of CHC/SEIA as a customer.

3.       Ability to establish and maintain an effective working relationship with other clinic personnel.

4.       Handles confidential information with tact and discretion on a need-to-know basis.

5.       Follows established policies and procedures for safety, infection and exposure control.

6.       Performs other duties, as assigned.

POSITION REQUIREMENTS

Minimum of high school diploma or equivalent, with preference given for one-year certificate from college or technical school or equivalent employment experience.  Knowledge of medical terminology preferred. 

1.       Computer skills: typing (minimum 30 WPM), data entry.  Testing will be completed to verify minimum level of proficiency.

2.       Ability to consistently meet department work schedule as designated.

3.       Ability to apply critical thinking and assessment skills.

4.       Self-motivated, willing to take the initiative and work autonomously.

5.       Ability to work collaboratively with a wide variety of people, providers and agencies.

6.       Excellent customer service skills.

Preferred qualifications:
 

1.       Experience in a healthcare setting.

2.       Experience with insurances.

3.    Experience with electronic health records/computer navigation skills.

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Keokuk Medical Clinic

Physician – Family Practice

  • Full Time

Minimum Requirements MD or DO; Board Certified or Board Eligible

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Behavioral Health Therapist

  • Full time, Monday – Friday:  8:00am – 5:00pm 
     
    Position Requirements:
    Graduation from accredited master’s social work, counseling, marriage/family therapy and/or behavioral health education program with Iowa license as LISW, LMSW, LMFT or LMHC. 
    BLS, ACLS or ATLS certification and Mandatory Reporter certification required.
     
    Position Summary:
    The Behavioral Health Therapist provides a range of psycho-social assessments, supports the other behavioral health professional team members (e.g. Psychiatrist; Clinical Psychologist; Psychiatric Mental Health Nurse Practitioner; Behavioral Health Nurse), therapy/counseling services for individuals, couples, groups and/or families based upon referrals from other behavioral health or primary care providers.
     
    Essential Functions:

    1.       Provides psychosocial assessment so patients and families to identify emotional, social and environmental strengths and problems related to their diagnosis, illness, treatment and/or life situation for those referred by staff behavioral health/primary care providers.

    2.       Formulates, develops and implements a comprehensive psychosocial treatment plan utilizing appropriate clinical social work and/or counseling treatments and interventions.  Interventions may include crisis intervention, brief and long-term individual, marital, and family and/or group therapies.

    3.       Provides therapeutic crisis intervention and emergency behavioral health services as required.

    4.       Participates in period staff conferences to present case histories; confer with internal external members of therapy team to develop comprehensive evaluations or plan pertinent therapy programs to provide maximum benefits for each patients.

    5.       Prepares and maintain a case record for each patient to describe the nature of social problems and services suggested or provided.

    6.       Provides education to patients and families around issues related to adaptation to the patient’s diagnosis, illness, treatment and/or life situation.

    7.       Maintains working knowledge of and liaison with community agencies and resources.

    8.       Provides consultative services to health care team members within scope of care definitions as needed.

    9.       Document, assess and plan interactive interventions and treatment according to CHC/SEIA’s guidelines and standards.

    10.   Maintains confidentiality around patient and family information.

    11.   Maintains records and statistics in accordance as required by legal agencies and CHC/SEIA.

    12.   Assist with the implementation of sustaining of patient centered medical home (PCMH) status as needed.

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Keokuk Dental Clinic

Dentist

Dentist – Full time, Monday – Friday

Under general supervision of the Chief Dental Officer, performs professional dental work in the supervision, prevention, diagnosis, and treatment of dental diseases, injuries, and deformities.  Responsibilities include: Examine, diagnose, and develop treatment plans for patients; performing operative dentistry, periodontics, endodontics, oral surgery, prosthodontics, and pediatric dentistry; refer patients to the necessary specialist for services outside the scope of general dentistry or for those of unusual difficulty; supervise assigned dental assistants in provision of patient care.  D.D.S. or D.M.D. degree required with licensure to practice in State of Iowa.

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Registered Dental Assistant (or Trainee)

Full time, Monday – Friday within dental clinic hours of operation.
 

Under immediate supervision of professional dental staff, performs para-professional dental work, receptionist functions, and dental radiography including:

As Dental Assistant Trainee:

1.       Obtain Dental Assistant Trainee status from Iowa Dental Board.

2.       Completes in-office training assignments pertaining to on-the-job training.

3.       Successfully complete exams and processes to become a Registered Dental Assistant within the required time frame as set forth by the Iowa Dental Board.

As Registered Dental Assistant:

1.       Clean, package/wrap and sterilize dental instruments and equipment while following sterilization and safety guidelines.

2.       Greet, seat and prepare patients for treatment.

3.       Prepares instruments and supplies; assists dentist in operatory.

4.       Make a variety of dental radiographs, including periapicals, bitewings, full mouth surveys and panoramic films.

5.       Scan images into the dental software and place them in the correct templates.

6.       Instruct patients in simple oral hygiene, nutrition counseling and if necessary, tobacco cessation.

7.       Dismisses patients at the end of procedure.

8.       Document procedural notes in electronic records for every visit.

9.       Verify patient name, date of birth, medications and allergies of all patients at every visit.

10.   Check blood pressure on patients prior to extractions, on all new adult patients and at periodic recalls.

11.   Maintains lab, operatory and sterilization room as needed and time permits.

12.   Obtain and/or maintain current CPR certification.

13.   Obtain and/or maintain current X-ray certification.

Sterilization:

1.       Maintains autoclaves, ultrasonic, compressor and vacuum (suction).

2.       Answers phones, takes messages, and relays information.

3.       Stocks supplies in sterilization and each operatory, as needed.

4.       Performs all duties of dental assistant, as needed.

5.       Obtain and /or maintain current OSHA and Infection Control certification.

Clerical Duties:

1.       Assist front desk staff in greeting patients, if needed.

2.       Fax referral letters, school screenings and other dental documentation.

3.       Provide cost estimates to patients for treatment, as needed.

4.       Help maintain dental waiting list, Department of Human Services (DHS) watch list and referral list.

Corporate Wide Expectations (all staff):

1.       Demonstrates an understanding of the importance the CHC/SEIA Mission Statement in performing all aspects of this position.

2.       Displays a caring and helpful attitude when interacting with patients, vendors and fellow employees.  Strives to build cooperative partnerships, by treating all people both inside and out of CHC/SEIA as a customer.

3.       Ability to establish and maintain an effective working relationship with other clinic personnel.

4.       Handles confidential information with tact and discretion on a need-to-know basis.

5.       Follows established policies and procedures for safety, infection and exposure control.

6.       Performs other duties, as assigned.

POSITION REQUIREMENTS:

Registered Dental Assistant (RDA):  Graduate of an accredited dental assisting program approved by the Iowa Dental Board and licensed by Iowa Dental Board as RDA or QDA; verifiable attendance at a four-hour State Board-approved radiation seminar, with certificate to operate dental X-ray equipment. 

OR

Dental Assistant Trainee:  High School graduate or equivalent with active Dental Assistant Trainee status in Iowa. Must complete RDA within 12 months of hire including completion of course of study in infection control, hazardous materials, and complete the Iowa Dental Board’s jurisprudence testing.

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       Hamilton Clinic

RN Support Nurse

Full time; Monday – Friday: primarily 7:00am – 4:00pm with flexibility to work until 7:00pm on Wednesday, as needed.

This position is responsible for providing medical support services for the medical clinic under the direction of the applicable manager and practice within the limits of the State’s Registered Nurse (RN) License limitations and law.  Primary responsibility is to provide medical support services for the assigned medical clinic site, provide back-up support to the Hamilton/Keokuk Triage Nurse by completing assessments for patients calling-in/walking-in that cannot be scheduled, oversee daily operations of the medical services and support CHC/SEIA’s delivery of quality patient care on a daily basis. This RN position would also include assisting the applicable site manager with clinical, administrative and facility duties for the applicable site.

Position Requirements:

  • Active licensure in the State of Iowa (or Compact State) and Illinois from the Board of Nursing as a Registered Nurse in good standing.
  • Minimum of two years’ experience performing responsibly in a health care setting.

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“Clean place went several times to have a tooth pulled after pain overcame me. They took care of me; worked me in. Very nice and gentle Dentists.”   J.R. Patient
“Knowledgeable professionals who truly care for our loved ones good health!”   G.G. Patient
“I love these people at CHC! Great place Good and caring folks.”   T.B. Patient
“I have been using CHC since 2009. I have had excellent care. The Dental clinic team is awesome. Everybody makes you feel at ease and takes their time with you. I will recommend the whole clinic to all of Southeast Iowa.”   R.W. Patient