Current Employment Opportunities

Administration

Accountant

Full time, Monday-Friday, 8:00am – 5:00pm

The Accountant is responsible for preparing the organization’s financial reports for the CEO and CFO.  This position will be responsible for ensuring accounting principles and practices and procedures are being followed to ensure accurate and timely financial statements.  This position has specific deadlines related to  accounting activities including general ledger preparation, financial reports, year-end, audit preparation.  The accountant will work directly with the accounting clerk to ensure proper handling and timely completion of payroll.

 

Educational requirements:

  • BA or BS in Accounting (preferred) or AA in Accounting as minimum requirement

 

Experience:

  • For BA or BS in Accounting, no prior experience required.  For AA in Accounting, minimum of 5 years’ experience required in financial statement preparation.
  • Experience working in a health care organization or professional services organization is preferred, with emphasis on financial reporting /general ledger management preferred.
  • Must be PC proficient and able to thrive in a fast-paced setting. 
  • Experience with MAS-90 or other large automated accounting system a plus.
  • Must have strong experience with Microsoft software such as Excel and Word.
  • Ten key by touch required.
  • Ability to multi-task, work under pressure and meet deadlines required.
  • Strong verbal and written communication skills.
  • Strong interpersonal and customer service skills.

 

Apply Now!

Or

Submit Resume and Cover Letter!

 

Accounting Assistant

Full time, Monday-Friday, 8:00am – 5:00pm

The Accounting Assistant will provide accounting and clerical support to the finance department.

  1. Assist the Accountant with monthly production reports, YTD production sheets and provider information sheets.
  2. Assist the Accountant with monthly bank reconciliations and journal entries.
  3. Assist the Accountant with monthly insurance bill.
  4. Assist the Accounting Clerk with bi-weekly mailing of accounts payable checks.
  5. Bi-weekly preparation of grant draws.
  6. Keying of annual operating budget into the accounting software.
  7. Scanning of documents.
  8. Maintain other spreadsheets used by the CFO, Controller and Accountant.
  9. Assist the CFO, Controller and Accountant with the preparation of annual budgets, annual audit work and other finance projects.
  10. Provide assistance and support to other finance / administrative staff as needed.

 

Educational requirements:

  • Two-year Associates degree in Accounting or Business preferred

 

Experience:

  • Two years of related experience in office setting preferred.
  • Knowledge and demonstrated proficiency in excel required.
  • Familiarity with Microsoft Office Professional preferred.

Apply Now!

Or

Submit Resume and Cover Letter!

Patient Services Agent (PSA) – Dental Scheduler

Full time; Monday – Friday: 8:30am – 5:30pm

Under the supervision of the applicable manager, performs overall call center functions relating to dental scheduling, including but not limited to answering phones; greeting patients; patient dental scheduling; patient communication.  PSA supports and monitors all aspects of dental scheduling, including:

    • Answer dental calls and schedule dental appointments according to dental protocols.
    • Maintain and work the dental call waiting list, including recall list for all sites to ensure any open slots are filled.
    • Monitor and manage the dental schedule and 4-week blocks.
    • When scheduling appointments and providing reminder calls, inform dental patients of clinic policy regarding unattended minor children in the waiting area and clinic policy regarding the presence of persons other than patient and clinic staff in the operatory during dental procedures.
    • Pre-call  dental patients to remind them of their appointments and notify  patient of payment due at time of appointment.
    • Follow up on “no-show” dental patients daily.

Position Requirements:

  • High school diploma or GED required
  • Computer skills: typing (minimum 30 WPM), data entry.  Testing will be completed to verify minimum level of proficiency.

Preferred qualifications:

  • Post high school training
  • Customer Service
  • Worked in high pace environment with previous call center environment.
  • Preferred healthcare terminology (medical, behavior health, dental)
  • Preferred Bilingual
  • Computer experience (Microsoft Suite, Electronic Health Records (EHR, EDR, EPM).
  • Strong communication and interpersonal skills.

Apply Now!

Or

Submit Resume and Cover Letter!

Billing Manager

Full time; Monday – Friday: 8:00am – 5:00pm with flexibility needed to meet department needs.

Manages all aspects of the billing department to ensure efficient, timely claim submissions, collections and revenue maximization.

  • Complete Quarterly MCO Medicaid wrap reports for all states by the due date.
  • Complete Medicare Quarterly Credit Balance reports by the due date.
  • Monitor, review, and track all null encounters.
  • Maintain payroll time keeping records, approve time cards and time off requests.
  • Manage daily billing operations; ongoing process improvement analysis; and implementation of system improvements. Oversight includes all activities within the scope of the Billing Department including claim submission, charge/data entry, coding, denial management, posting, A/R follow-up and collection of patient balances.
  • Subject matter expert – understanding all Medicare, MCO, and other third-party payer rules and regulations with respect to billing and other matters and communicates this information to appropriate staff members.
  • Maintain knowledge of ACA enrollment process, including marketplace health plan options relevant to applicants’ state of residence.  Assist in establishing and maintaining processes at applicable CHC/SEIA sites.
  • Ensure HRSA ACA enrollment and outreach program objectives and routine reports are completed and submitted to HRSA as required.
  • Coordinate implementation of ACA enrollment and outreach functions throughout the organization and evaluate efficiency and effectiveness. 
  • Coordinate with EHR support vendor on issues and system upgrades to maximize practice management system utilization.
  • Manage the Accounts Receivables module for revenue management/cash flow; ensures the A/R Aging is kept current.
  • Investigate all denials, performs root cause analysis, proactively redesign the process and initiate training of staff to prevent or reduce the risk of future claim denials.
  • Perform ongoing trend analysis of payer rejections and denials.
  • Review all recommended A/R write offs and presents the results to the Director of Revenue Cycle for approval.
  • Gather and analyzes data, prepares ad hoc and routine reports, summarizes revenue cycle activities and other metric reports.
  • Audit monthly A/R financial data/reports and processes needed changes prior to submitting reports to the accounting department.
  • Complete and balance month end closing, ensures transmission of all claims and posting of all receipts.
  • Collaborate closely with accounting staff on bank reconciliation items and assessment of accounts receivable collectability and validation, including the writing off of bad debts.
  • Prepare audit and cost report items as needed.
  • Departmental training for newly hired billers and coders and ongoing training as needed.
  • Other duties as assigned by the Director of Revenue Cycle or Chief Financial Officer.

Position Requirements:

  • Associates Degree in a Business related field or equivalent combination of formal training and experience. Will be expected to complete FQHC billing training and/or similar billing training.
  • ICD-10 and CPT certification or will obtain with 18 months of start date.
  • Prior experience working in a FQHC setting is required
  • At least two years of management experience preferred with strong leadership skills and the ability to guide, direct, and train staff and interact with patients.
  • Comprehensive knowledge of billing procedures for payers within Federally Qualified Health Centers.
  • Experience working with all types of third-party payers (Medicare, Medicaid, MCO managed care and commercial payers)
  • Knowledge of medical, dental, and behavioral health practice management systems.
  • Understanding and experience using an Electronic Health Records system.
  • Highly effective oral and written communication skills sufficient to make presentations, train others in billing processes and to interact effectively with staff

Apply Now!

Or

Submit Resume and Cover Letter!

Patient Care Coordination Specialist

Full time, Monday – Friday, 8:00am – 5:00pm

 

The Patient Care Coordination Specialist will be responsible for a number of patient care coordination tasks including referral tracking to ensure a “closed-loop” for referrals; laboratory test tracking; patient calls and assisting with patient communication that supports patient care management.

ESSENTIAL FUNCTIONS/DUTIES:

  1. Ensure timely follow-up and completion for all referral orders to specialty providers (external and in-house), specialty services and diagnostic studies.
  2. Ensure that the Electronic Health Record (EHR) Integrated Population Management (IPM) referral tracking reports or any other prescribed tracking and monitoring tools are used to track and follow up on referrals to promote care team awareness of the status of a referral and ensure patient safety.
  3. Will follow CHC/SEIA policies, training guides and other training documents related to referrals tracking.
  4. During the referral tracking process recognize the need for and educate patients on the reason/need for the referral. Will review details and expectations about referrals with patients/patients’ family.
  5. Will request and use interpreters as needed and will perform in a culturally competent manner.
  6. During the referral tracking process attempt to identify barriers (social determinants) for patients to successfully complete referral appointments and provide assistance/education/ideas to support the patient to overcome such barriers including community services.
  7. Ensure patients EMR is up to date with information from referral and recommended follow-up and/or needed tracking from the referral report/provider recommendation is completed/put into place prior to completing “closing the loop” on a referral.
  8. Will accurately document all follow-up actions, phone calls, conversations, etc. related to referral tracking in the appropriate EHR templates.
  9. Complete prior authorizations (if not completed at point of care by clinical support staff) for diagnostic studies or other referrals as assigned (except for lab testing and medications).
  10. Assist clinical support /nursing staff with coordination of patient care including but not limited to: contacting patients to schedule for annual risk assessment/exams (e.g. Medicare/Medicaid); connecting patients/families to community services to reduce barriers for patients obtaining care.

 

Position Requirements:

  • Graduate from a Medical Assistant or LPN training program with certification as a Certified Medical Assistant or Licensed Practical Nurse.
  • BLS required.
  • Mandatory Reporter for Child and Dependent Adult Abuse required.
  • Minimum two years of medical experience or similar experience required.

Apply Now!

Or

Submit Resume and Cover Letter!

West Burlington Clinic

Dentist

Dentist – Full time, Monday – Friday

Under general supervision of the Chief Dental Officer, performs professional dental work in the supervision, prevention, diagnosis, and treatment of dental diseases, injuries, and deformities.  Responsibilities include: Examine, diagnose, and develop treatment plans for patients; performing operative dentistry, periodontics, endodontics, oral surgery, prosthodontics, and pediatric dentistry; refer patients to the necessary specialist for services outside the scope of general dentistry or for those of unusual difficulty; supervise assigned dental assistants in provision of patient care.  D.D.S. or D.M.D. degree required with licensure to practice in State of Iowa.

Apply Now!

Or

Submit Resume and Cover Letter!

Clinical Support (CMA)

Full time; Tues/Thurs/Friday 7:00am – 6:00pm, Wednesday 8:00am – 7:00pm (Monday OFF)

Under general supervision of the Clinical Manager, performs medical assistant work within the limits of the law of the State of Iowa.

Minimum qualifications:

  • Graduate from an approved Medical Assistant or LPN training program.
  • Must be certified by a national association (e.g. AAMA, NHA, NCCT) as a Certified Medical Assistant or by the State of Iowa as a Licensed Practical Nurse.

Apply Now!

Or

Submit Resume and Cover Letter!

Behavioral Health Nurse (RN)

Full time; Monday – Thursday: 7:00am – 6:00pm with flexibility required to work varied hours as needed.

The Behavioral Health Nurse (RN) is responsible for providing support services for the behavioral health professional staff under the direction of the applicable clinical manager and practice within the State of Iowa’s Registered Nurse (RN) limitations of licensure and law.

  • Manage and complete phone calls, walk-ins and late patients needing triaged for behavioral health services. Patients will be assessed appropriately for urgency of care. These conversations will be documented as appropriate in the patient’s electronic health record.
  • Coordinate needs of walk-ins, which include behavioral health patients with questions, patients needing to pick-up sample medications and/or prescriptions and document such in patient’s electronic health record. Monitor and manage sample medications ordered by psychiatrist and psychiatric nurse practitioner and prescriptions that are waiting for pick-up by patient.
  • Manage and coordinate communication between primary care providers and behavioral health professionals, including appropriateness of consults, same-day in-house referrals, coordinating next behavioral health professional and/or primary care provider integrated visits.
  • Oversees appropriate scheduling of behavior health patients in coordination with front desk staff.
  • Completes referrals made by behavior health providers, prior authorizations for medications ordered by psychiatrist and psychiatric nurse practitioner and lab or diagnostic testing as assigned.
  • Coordinate and manage the Medication Assistance Program (MAP) at CHC by assisting patients in the application process, placing medication orders with appropriate documentation. Medication will be received and dispensed to patients per CHC procedures. All procedures will be documented appropriately in the patient’s electronic health record.
  • Attend meetings and be an active member of the behavioral health team.
  • Participates in maintaining continuous quality improvement for behavior health services.
  • Coordinate and serve as a resource to other CHC staff for emergent court committals of in house patients. Assist primary care and behavioral health providers with the appropriate documentation for the committal process.
  • Assist clinical nursing staff with patient flow to minimize patient wait and maximize the efficiency of each patient visit. This can include by is not limited to the following: assist with rooming patients, complete lab tests and/or injections ordered during the office visit, take phone calls, return patient and /or other agency phone calls, assist providers with procedures.

Position Requirements:

  • Registered Nurse with license recognized by the State of Iowa Board of Nursing; BLS certified; Mandatory Reporter for Child and Dependent Adult Abuse.
  • Minimum of two years RN experience performing responsibly in a health care setting. Two years behavioral health experience (inpatient or outpatient) preferred. 

Apply Now!

Or

Submit Resume and Cover Letter!

Clinical Support Float

Full time; Monday – Friday: 8:00am – 5:00pm with some flexibility in schedule required to meet facility needs.

Under general supervision of the Clinical Manager, performs medical assistant work within the limits of the law of the State of Iowa.

  • Obtains medical and/or social history and all vital signs and measurements as directed and document them appropriately.
  • Assists the providers with examination of patients.
  • Obtains and prepares specimen for processing as directed.
  • Administers treatments, immunizations and medications correctly as directed.
  • Cleans, prepares and stocks supplies in examination rooms.
  • Maintains equipment and supplies including those in the emergency kit: cleans and sterilizes any and all instruments.
  • Maintains records and reports all data pertinent to patient care.
  • Participates in internal CHC/SEIA meetings and in-service training sessions as scheduled.
  • Participates in professional continuing education, including current CPR certification.
  • As assigned, receives patient calls for appointments and schedules patient as appropriate.
  • Assists coworkers in patient care or other tasks in order to maintain an even flow of patients and paperwork.
  • Performs lab tests as assigned and is responsible for running controls and record keeping.

Position Requirements:

  • Graduate from an approved Medical Assistant or LPN training program
  • Must be certified by a national association (e.g. AAMA, NHA, NCCT) as a Certified Medical Assistant or by the State of Iowa as a Licensed Practical Nurse.
  • Two (2) years of medical experience or similar experience preferred.  If not currently licensed or certified, must obtain within six (6) months of hire.

Apply Now!

Or

Submit Resume and Cover Letter!

Health Assistant

Full time; Monday – Friday: 8:00am – 5:00pm with some flexibility in schedule required to meet facility needs.

Under general supervision of the Clinical Manager, performs clinical assistant duties and tasks which do not require a license, professional judgment or intervention.

  • Performs basic clinical duties such as rooming patients, obtaining vital signs, height, weight, and collection of basic patient intake data in the clinic, during a telemedicine visit, or on the telephone as assigned.
  • Assists with a variety of minor procedures, laboratory controls, collects and labels lab specimens according to protocol and performs basic lab and clinical testing procedures (i.e. UA, EKG, glucometer, etc.)
  • Communicates changes/information regarding patient’s condition to the clinical staff and is able to recognize urgent/emergent needs of patients and initiates appropriate emergency procedures as needed.
  • As directed by the professional clinical staff, reports results and pertinent information to patients.
  • Cleans, prepares and stocks supplies in examination rooms and sterilizes any and all instruments.
  • Maintains equipment and supply inventory in coordination with the Clinical Manager to include stocking and appropriate removal outdates of supplies/medication.
  • Maintains records and reports all data pertinent to patient care.
  • Participates in internal CHC/SEIA meetings and in-service training sessions as scheduled.
  • As assigned, receives patient calls for appointments and schedules patient as appropriate.
  • Assists coworkers in patient care or other tasks in order to maintain an even flow of patients and paperwork
  • Performs other necessary duties required by the Clinical Manager to meet the goal of providing primary health care.

Position Requirements:

  • Completion of one of the following: an accredited Certified Nursing Assistant Program; a 136-hour EMT program; or an accredited Medical Assistant Program
  • Two (2) years of medical experience or similar experience preferred.  If not currently licensed or certified, must obtain within six (6) months of hire
  • Basic Life Support (BLS) for Health Care Providers Certification and Mandatory Reporter Certification for Child and Dependent Adult

Apply Now!

Or

Submit Resume and Cover Letter!

Pediatric Clinic – West Burlington

Pediatrician

Full Time/salaried; Monday – Friday

Under general supervision of the Chief Medical Officer and in collaboration with CHC/SEIA pediatric provider staff, provides primary health care to pediatric patients as directed by the physician’s scope of practice as per licensure requirements. 

M.D. degree and completion of pediatric residency program with Iowa licensure in good standing; board-certified or eligible. Three years practice experience preferred.

Apply Now!

Or

Submit Resume and Cover Letter!

Clinical Support (CMA)

Full time; Monday – Friday primarily 8:00am – 5:00pm within clinic hours of operation.

Under general supervision of the Clinic Manager, performs medical assistant work within the limits of the law of the State of Iowa.

ESSENTIAL FUNCTIONS/DUTIES:

  1. Obtains medical and/or social history and all vital signs and measurements as directed and document them appropriately.
  2. Assists the providers with examination of patients.
  3. Obtains and prepares specimen for processing as directed.
  4. Administers treatments, immunizations and medications correctly as directed.
  5. Cleans, prepares and stocks supplies in examination rooms.
  6. Maintains equipment and supplies including those in the emergency kit: cleans and sterilizes any and all instruments.
  7. Maintains records and reports all data pertinent to patient care.
  8. Participates in internal CHC/SEIA meetings and in-service training sessions as scheduled.
  9. Participates in professional continuing education, including current CPR certification.
  10. As assigned, receives patient calls for appointments and schedules patient as appropriate.
  11. Assists coworkers in patient care or other tasks in order to maintain an even flow of patients and paperwork.
  12. Performs lab tests as assigned and is responsible for running controls and record keeping.

Position Requirements:

  • Graduate from an approved Medical Assistant or LPN training program.
  • Must be certified by a national association (e.g. AAMA, NHA, NCCT) as a Certified Medical Assistant or by the State of Iowa as a Licensed Practical Nurse.

Apply Now!

Or

Submit Resume and Cover Letter!

Behavioral Health Consultant

Full time; Monday – Friday: 8:00am – 5:00pm

Under supervision of Director of Behavioral Health Services and in close collaboration with Chief Medical Officer (CMO) and CEO, this position functions both as a patient care provider (e.g. same day assessment; treatment; warm handoff; brief intervention and coaching) and primary staff consultant and coordinator of care.  Expected to provide services at all CHC/SEIA primary care sites with primary placement at a designated CHC/SEIA clinic site.

Position Requirements:

  • Masters of Social Work (MSW) from accredited master’s social work education program; or Ph.D; or Psy.D in Clinical or Counseling Psychology from an APA approved program.
  • State professional licensure as Social Worker Masters Level (LMSW; LISW), Psychologist, or Health Service Provider
  • BLS, ACLS or ATLS certification required.
  • Minimum of three (3) years’ experience with integrated behavioral healthcare environment preferred.

Apply Now!

Or

Submit Resume and Cover Letter!

Keokuk Medical Clinic

Physician – Family Practice

  • Full Time

Minimum Requirements MD or DO; Board Certified or Board Eligible

Apply Now!

Or

Submit Resume and Cover Letter!

Behavioral Health LPN

  • Full time; Monday – Friday: primarily 8:00am – 5:00pm with flexibility needed to accommodate scheduling changes.

    The Behavioral Health Nurse (LPN) is responsible for providing support services for the behavioral health professional staff within the State of Iowa’s Licensed Practical Nurse (LPN) limitations of licensure and law.

    • Manage and complete phone calls, walk-ins and late patients needing triaged for behavioral health services. Patients will be assessed appropriately for urgency of care. These conversations will be documented as appropriate in the patient’s electronic health record.
    • Coordinate needs of walk-ins, which include behavioral health patients with questions, patients needing to pick-up sample medications and/or prescriptions and document such in patient’s electronic health record. Monitor and manage sample medications ordered by psychiatrist and psychiatric nurse practitioner and prescriptions that are waiting for pick-up by patient.
    • Manage and coordinate communication between primary care providers and behavioral health professionals, including appropriateness of consults, same-day in-house referrals, coordinating next behavioral health professional and/or primary care provider integrated visits.
    • Oversees appropriate scheduling of behavior health patients in coordination with front desk staff.
    • Completes referrals made by behavior health providers, prior authorizations for medications ordered by psychiatrist and psychiatric nurse practitioner and lab or diagnostic testing as assigned.
    • Coordinate and manage the Medication Assistance Program (MAP) at CHC by assisting patients in the application process, placing medication orders with appropriate documentation. Medication will be received and dispensed to patients per CHC procedures. All procedures will be documented appropriately in the patient’s electronic health record.
    • Attend meetings and be an active member of the behavioral health team.
    • Participates in maintaining continuous quality improvement for behavior health services.
    • Coordinate and serve as a resource to other CHC staff for emergent court committals of in house patients. Assist primary care and behavioral health providers with the appropriate documentation for the committal process.
    • Assist clinical nursing staff with patient flow to minimize patient wait and maximize the efficiency of each patient visit. This can include by is not limited to the following: assist with rooming patients, complete lab tests and/or injections ordered during the office visit, take phone calls, return patient and /or other agency phone calls, assist providers with procedures.
    • Work as clinical nurse as needed and as assigned.

    Position Requirements:

    • Licensed Practical Nurse (LPN) by the State of Iowa Board of Nursing; BLS Certified; Mandatory Reporter for Child and Dependent Adult Abuse.
    • Two years behavioral health experience (inpatient or outpatient) preferred.

Apply Now!

Or

Submit Resume and Cover Letter!

Keokuk Dental Clinic

Dentist

Dentist – Full time, Monday – Friday

Under general supervision of the Chief Dental Officer, performs professional dental work in the supervision, prevention, diagnosis, and treatment of dental diseases, injuries, and deformities.  Responsibilities include: Examine, diagnose, and develop treatment plans for patients; performing operative dentistry, periodontics, endodontics, oral surgery, prosthodontics, and pediatric dentistry; refer patients to the necessary specialist for services outside the scope of general dentistry or for those of unusual difficulty; supervise assigned dental assistants in provision of patient care.  D.D.S. or D.M.D. degree required with licensure to practice in State of Iowa.

Apply Now!

Or

Submit Resume and Cover Letter!

       Hamilton Clinic

RN Support Nurse

Full time; Monday – Friday: primarily 7:00am – 4:00pm with flexibility to work until 7:00pm on Wednesday, as needed.

This position is responsible for providing medical support services for the medical clinic under the direction of the applicable manager and practice within the limits of the State’s Registered Nurse (RN) License limitations and law.  Primary responsibility is to provide medical support services for the assigned medical clinic site, provide back-up support to the Hamilton/Keokuk Triage Nurse by completing assessments for patients calling-in/walking-in that cannot be scheduled, oversee daily operations of the medical services and support CHC/SEIA’s delivery of quality patient care on a daily basis. This RN position would also include assisting the applicable site manager with clinical, administrative and facility duties for the applicable site.

Position Requirements:

  • Active licensure in the State of Iowa (or Compact State) and Illinois from the Board of Nursing as a Registered Nurse in good standing.
  • Minimum of two years’ experience performing responsibly in a health care setting.

Apply Now!

Or

Submit Resume and Cover Letter!

“Clean place went several times to have a tooth pulled after pain overcame me. They took care of me; worked me in. Very nice and gentle Dentists.”   J.R. Patient
“Knowledgeable professionals who truly care for our loved ones good health!”   G.G. Patient
“I love these people at CHC! Great place Good and caring folks.”   T.B. Patient
“I have been using CHC since 2009. I have had excellent care. The Dental clinic team is awesome. Everybody makes you feel at ease and takes their time with you. I will recommend the whole clinic to all of Southeast Iowa.”   R.W. Patient