Current Employment Opportunities

Dentist – Full time, Monday – Friday

Under general supervision of the Chief Dental Officer, performs professional dental work in the supervision, prevention, diagnosis, and treatment of dental diseases, injuries, and deformities.  Responsibilities include: Examine, diagnose, and develop treatment plans for patients; performing operative dentistry, periodontics, endodontics, oral surgery, prosthodontics, and pediatric dentistry; refer patients to the necessary specialist for services outside the scope of general dentistry or for those of unusual difficulty; supervise assigned dental assistants in provision of patient care.  D.D.S. or D.M.D. degree required with licensure to practice in State of Iowa.

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Under the supervision of the applicable manager or lead, performs overall patient registration functions as required.

Including but not limited to: answering phones; greeting patients; patient scheduling; patient check-in and patient check-out functions

1. Customer Service
   1. Route phone calls, including phone messages, according to phone handling expectations, to support
   2. timely response to incoming calls.
   3. Connect communication with phone interpreter service for calls or in-person, as needed.
   4. Refer patients to Enrollment Specialist for enrollment or completion of Healthy Behaviors, as needed.
   5. Reminder calls are conducted automatically through EHR, however PARs may need to complete
   6. reminder calls for next day’s appointments as directed by the applicable manager/lead.
2. Registration & Scheduling Patient Care
   1. Schedule appointments in compliance with scheduling guidelines/expectations.
   2. Register patients upon arrival for appointment and ask patients to update/verify demographic
   3. information at every visit.
   4. Ensure all required patient forms are completed/signed by patients, including Sliding Fee application
   5. and obtaining required documentation. If necessary, assist patients in completing required forms.
   6. Properly scan patient registration forms to electronic practice management (EPM) system according
   7. to procedure.
3. Insurance/Sliding Fee Verification
   1. Verify insurance and process Sliding Fee application.
   2. Ensure all required patient forms are completed/signed by patients, including Sliding Fee application
   3. and obtaining required documentation.
   4. PARs to complete Medicaid verifications for applicable next-day appointments.
4. Check-Out
   1. Check out patients when visit is completed. Review check out paperwork for provider’s orders and
   2. schedule future appointment(s) as directed by provider.
   3. Ask patient to verify/update demographics at time of checkout.
   4. Print patient visit summary for that day’s visit.
   5. Explain Patient Portal to patients.
   6. Review the encounter and Sliding Fee Level and collect nominal fee/copayments for that day’s services. Collect nominal fee/copayments and give a printed receipt to the patient according to procedure. f. Before processing payment, verify patient name with correct spelling, patient date of birth, payment information (i.e. bank debit card number; payment amount) for accuracy.
5. End-of-Day Procedures (Daily) including but not limited to:
   1. printing next-day’s provider schedule with patient contact information for availability in case system down;
   2. print No-Show report;
   3. balancing the cash box;
   4. check to see that all patients have been cared for (left);
   5. restock supplies;
   6. tidy patient waiting rooms (pick-up trash/straighten chairs/straighten magazines or discard magazines of poor condition);
   7. verify phones have transferred to answering service properly;
   8. log-off own computer (closing PAR to also check other front desk computers to ensure log-off).

CORE VALUES

• We are Committed to Our Patients and Our Community
  • We provide a non-judgmental environment, accepting of all who are in need.
  • We seek to be present wherever we are needed, regardless of geography.
  • We will work to be engaged and committed stewards and citizens.
• We believe in the Value of Helping Others Achieve a Higher Quality of Life
  • We exist to provide high-quality, empathetic, and responsive care.
  • We listen and base our actions on the needs of our community members.
  • We all work to achieve dynamic and impactful results in our patient encounters.
• Our Culture is rooted in Mutual Support, Education, and Social Responsibility
  • We believe in supporting those we care for and each other.
  • We are committed to teamwork and collaboration.
  • All we do is conducted with a high degree of integrity and consistency.

EXPECTATIONS

• Speaking negatively about staff, patients, management, vendors, guests is not tolerated; regardless of the work setting where it occurs.
• Responding negatively toward staff, patients, management, vendors, guests is not to occur, (includes but not limited to: negative speech, tone, email messages, text messages, body language, staff avoidance,)
• Routinely prioritize patient needs over staff needs when carrying out daily tasks, decisions, and planning
• Commit to identifying your role and action needed to improve interpersonal relationships and operational improvements.
• Commit to performing tasks as accurately and timely as expected.
• Positively participate in identified performance improvement opportunities.

Education: Minimum of high school diploma or equivalent, with preference given for one-year certificate from college or technical school or equivalent employment experience. Knowledge of medical terminology preferred.

Experience: 3 – 6 months related experience and/or training; or equivalent combination of education and experience.

Licensure: None required.

Location of Work: Clinic / On-site

Travel: Minimal (limited to none).

Apply Now!

Or

Submit Resume and Cover Letter!